Refund policy

Full refund if we decline your placement after payment, can't run it in the booked week, or you cancel more than 48 hours before it starts.

Pro-rated refund for unused days if we remove a placement for a reason that isn't your fault (for example, a site outage longer than 24 hours).

No refund once a placement has fully run, or if we remove it because the offer was misleading, unlawful or stopped being claimable.

To request a refund, email coco@mail.grokbot.com with your Whop receipt. Refunds go back through Whop to the original payment method.

Questions: coco@mail.grokbot.com